Manage Subscription
Your benefits — they stay yours as long as your subscription is active:
✓ Your locked price — it never goes up
✓ Your 90-day money-back guarantee
✓ Pause, delay or change anytime — one email
Changed your mind, or just need a break? You can delay, pause, change or cancel your refills at any time. No phone calls, no hoops, no small print.
Send us one email with your order number and tell us what you'd like — we'll take care of it for you, usually within a few hours.
EMAIL US TO MANAGE MY SUBSCRIPTION
Button didn't open your email app? No problem — just write to support@everpilo.com from any email account and include your order number. That works exactly the same.
What you can ask us for
- Delay my next delivery — still have bottles left? We'll push it back a few weeks or months.
- Change how often it comes — every 60 or 90 days instead of monthly.
- Change what's in it — more or fewer bottles per delivery.
- Pause it — stop everything for now, start again whenever you like. Your price and your guarantee stay safe while you're paused.
- Cancel it — done the same day, no questions asked, no charges after that. Just know: cancelling ends your locked price and your 90-day guarantee for good — a pause keeps both.
Before you cancel — one honest thing
Collagen rebuilds from the inside first. Most women see the change in the mirror around month 3 — and the most common mistake is stopping right before that point. If bottles are piling up, a delay costs nothing and keeps your price locked.
Good to know
- A real person reads every email — you'll get a personal reply from Grace, not a robot.
- Once we confirm your cancellation, nothing else is ever charged to your card.
- Can't find your order number? Just send the email address you used at checkout and your full name — we'll find you.
Questions about anything else? Write to support@everpilo.com — we're happy to help.